Speaking and workshops

Say the part
most rollouts
leave out.

I speak about what a change actually asks of people. Sessions are built for the room that has to make it work, not the room that announced it.

Discuss an event

Change First,
Technology Second.

For conference and leadership audiences.

Most rollouts do the technology properly and the people badly.

The plan covers procurement, configuration and go-live. It rarely covers what the work will feel like on the first Monday. I walk through where that gap opens, why it is so easy to miss, and what closing it looks like in practice.

  • Where a plan quietly assumes people will adapt on their own
  • The questions worth asking before a decision is locked
  • How to tell readiness apart from compliance
  • Language for raising it with a sponsor

Make AI useful
without losing
the people.

For teams and leaders working out where AI fits.

The interesting question is not what AI can do. It is which part of the work you are willing to hand over.

We take a real task, look at the judgement inside it and talk about what changes for the person doing it. Then we work out what an honest, bounded trial would look like in your setting.

  • How to choose a first use case that is worth the effort
  • Where human judgement has to stay visible
  • What to watch for once a team starts leaning on a tool
  • How to tell whether it actually helped

Listen before
you call it
resistance.

For teams in the middle of a difficult rollout.

When people push back, they are usually telling you something true about the work.

Workarounds, quiet non-use and the same question asked three times are all data. This session gives a team a way to put that on the table without it turning into a complaint session, and gives leaders something they can act on.

  • What resistance is usually protecting
  • How to run the conversation so people say the real thing
  • Sorting what can be fixed from what has to be explained
  • Deciding what changes as a result

Formats

Built around
the room.

Content is shaped to the audience and the time you have. Tell me who is in the room and I will tell you what fits.

Booking a session

Start with
the audience.

You do not need a title or an abstract to get in touch. You need to know who is coming and what should be different afterwards.

A few practical things

Before you
get in touch.

Do you speak outside healthcare?

Yes. Healthcare is where my experience runs deepest, and the pattern is not unique to it. My teaching engagements include change management education for Cenovus Energy.

Can the session use our own initiative?

That is usually the best version. Working through something people are actually living gives the ideas somewhere to go. We agree beforehand what can be discussed openly in the room.

Remote or in person?

Both. I am based in Edmonton and work with teams across Canada. We decide what suits the audience and the format when we agree the scope.

How much notice do you need?

Earlier is better, particularly for a workshop that needs tailoring. Ask anyway. If the date works, we will find a way to prepare properly.

How are fees handled?

Fees reflect the audience, the preparation, the delivery and any follow-up. You will receive a clear proposal before committing.

“He has a unique ability to simplify complex topics”

Start a conversation

Tell me who’s
in the room.

Tell me what’s changing, where things stand and where you need support. We’ll work out a useful next step.

Discuss your initiativeohad@innovativeedge.ca